Local Tobacco Vendor Reimbursing Overbilled Customers
Posted: 7:49 pm EDT September 12, 2008Updated: 7:59 pm EDT September 12, 2008
PITTSBURGH -- The owner of a local tobacco chain is repaying customers who have recently been overcharged because of a technical glitch.Bob Busche, owner of Puff discount tobacco stores, has been accidentally double-billing customers at two stores due to a credit card processing error.“I think we had close to 7,000 to 8,000 transactions that were double-billed,” he said. “We are reversing them all.”Busche expressed regret over the inconvenience to his customers and is working with banks to remove any overdrafting fees incurred by them.
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