PITTSBURGH -- Pittsburgh Mayor Luke Ravenstahl promised on Wednesday to have road crews out to fix reported potholes in five working days or less.

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TRACKER: View/Add To Channel 11's Pothole Tracker
HOTLINE: City's New Web Site

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Ravenstahl is urging citizens to report potholes and announced a new Web site that allows Pittsburgh residents to notify the city of potholes in their area. At the same time, Ravenstahl said residents should still utilize the city's 311 hotline.

“I encourage residents to get involved and take more ownership in their community,” Ravenstahl said.

An additional phone number, 412-255-CITY, can be used to report road work by non-city residents.

"It's been a tough season for drivers and crews who are battling Pittsburgh's potholes," Ravenstahl said. "We're going to do everything we can to combat this now."

On Tuesday, Channel 11 News aired a story about a Pittsburgh road plagued with potholes so bad that drivers are avoiding it whenever possible.

Pittsburgh's McArdle Road, which leads drivers in and out of Mt. Washington, has become so bumpy that many drivers choose to travel in the middle of the road.

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VIDEO: Watch The Report

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Those who are unaware of the potholes sometimes don't get up or down the hill without some damage to their vehicles.

Pittsburgh officials said there's not much they can do except patch the potholes for right now. Once the weather breaks, the city plans to repair the road.

"It does look pretty bad," said driver Michael Ramsey.

"Right now, it's in pretty bad shape. It's scary to drive down, because it's so banged up," said driver Dave Wolf.

Wolf, who usually travels on McArdle Road at least twice a day, said he does whatever he can to avoid the road.

"For the most part, I try to take the back way down," said Wolf.

He said other drivers who don't know the road is so bad hit the potholes, damaging their vehicles and littering the hillside with hub caps.

Some drivers who know about the potholes make some risky maneuvers. They swerve into the next lane to avoid them.

"The safest way is to slow down and hit the pothole. Most people don't want to do that because they get a flat tire. So most people swerve to avoid potential damage to their car, which can be dangerous when another car comes around the corner real fast," said Wolf.