Kraft recalls some varieties of string cheese

Updated:

Northfield, IL - Kraft Foods Group has voluntarily recalled some varieties of Kraft and Polly-O String Cheese and String Cheese Twists products. 

The products may spoil before their “Best When Used By” code dates, leading to product discoloration.

The affected products all have code dates from Oct. 25, 2013 through Feb. 11, 2014.

Approximately 735,000 cases of the affected product were shipped to customers across the United States.  The affected product was not distributed in Canada.

Consumers can find the “Best When Used By” date on the back of multi-count packages toward the bottom. 

For string cheese products labeled for individual sale, the “Best When Used By” date is on the bottom front of the package.

Consumers who purchased any product listed, should not eat it.  They should return it to the store where purchased for an exchange or full refund. Consumers also can contact Kraft Foods Consumer Relations at 1-800-816-9432 between 9 a.m. and 6 p.m.

"To our valued Kraft and Polly-O String Cheese consumers, We’re sorry that some of our Kraft and Polly-O String Cheese products did not meet our high standards, and we deeply regret if you have experienced any inconvenience due to our voluntary recall on Oct. 25, 2013.  As you may know, these are natural cheeses that contain no added preservatives, and it’s not unusual for cheese to spoil over time.  But in this situation, we saw spoilage occurring before the “Best When Used By” date.  That is not acceptable to us.  So we knew the right thing to do for our consumers was to voluntarily recall the affected product," Kraft said on its website.