Duquesne Light has been made aware of a scam artist targeting its customers and wants to remind customers of the company’s policies.
A few customers have reported receiving calls stating that if payment isn’t made immediately, their service will be terminated the same day. The callers are also directing customers to purchase pre-paid-type credit cards to pay off the alleged amount.
Duquesne Light does not call customers on the day of a scheduled termination for non-payment, nor does it ask customers to purchase these pre-paid type of payment cards.
If a customer receives one of these calls, the company asks that they hang up and call Duquesne Light at 412-393-7100, as well as alerting their local police department.