HARRISBURG - In response to thousands of complaints statewide regarding skyrocketing electric rates for people who entered in variable rate contracts with the electric supplier, the House Consumer Affairs Committee will hold a public hearing to gather information on the issue.
“My offices in Bedford and McConnellsburg have been fielding plenty of these complaints since my election in January,” Rep. Jesse Topper said. “People should always read the fine print before entering into any type of contract, but the very cold winter we’re experiencing has only deepened issues with these variable rates.”
The hearing on March 20 will begin at 9:30 a.m. at the state Capitol in Harrisburg. It will be streamed on www.RepTopper.com and will also be recorded for future viewing on Topper’s website.
If a consumer believes he or she is paying a rate that is inconsistent with his or her supplier contract, please contact the supplier and attempt to resolve the issue.
If the supplier is unable to resolve the complaint or is unresponsive, go to www.puc.state.pa.us to file a complaint with the Public Utility Commission or call 1-800-692-7380.
If a consumer believes the competitive supplier has violated Pennsylvania’s Unfair Trade Practices and Consumer Protection law or has engaged in price gouging, go to www.attorneygeneral.gov to file a complaint with the attorney general’s office or call 1-800-441-2555.