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Updated: 6:41 p.m. Wednesday, Sept. 25, 2013 | Posted: 5:39 p.m. Wednesday, Sept. 25, 2013
Residents of a neighborhood in the West End say excessive water is causing problems inside their homes.
Neighbors who live near Buttonwood Street told Channel 11's Jodine Costanzo that the road is constantly covered with water.
"When it rains, the water can't come off the hill, and it comes onto the street and into our basements," Joe Rauterkus said.
Rain hasn't fallen in the area since Saturday, but there are still ponds of water surrounded by thick moss.
"In the winter, this turns to ice, and we can't get vehicles back here," one neighbor said.
Officials with the Water and Sewer Authority said the water comes off the hillside, and sewer clogs cause the backups.
A spokesperson said the sewers are cleaned annually. Crews were seen pumping out the drain on Wednesday.
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