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FBI issues warning about spike in ransomware scams

PITTSBURGH — The Pittsburgh office of the FBI issued a warning Monday about a recent spike in ransomware scams in the Pittsburgh area.

Ransomware is a type of malicious software installed on a computer that encrypts files.  It usually starts by freezing your computer screen and locking up your computer, followed by a pop-up message where hackers demand money to pay a fine or get a key to having your files decrypted, FBI officials said.

Victims have paid anywhere from hundreds to thousands of dollars, FBI officials said.

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The FBI offered some tips to protect yourself:

  • Always use antivirus software and a firewall.
  • Enable pop-up blockers.
  • Always back up the content on your computer.
  • Be skeptical. Don't click on any emails or attachments you don't recognize, and avoid suspicious websites altogether.

The FBI said if you receive a ransomware pop-up or message, immediately disconnect from the internet to avoid data losses, then file a complaint at www.IC3.gov.

Ransomware not only impacts personal computers, but businesses, financial institutions, and organizations.