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Stories by Robin Taylor
Target 11 investigates new text messaging scheme
The text message says your credit card has been frozen, but it’s bogus. Consumer Investigator Robin Taylor breaks down how you can tell that it’s a fake. Joanna Holst showed me the text message she got saying her account was frozen. At first glance, it looks like the message is ...
Pesticides in Produce – 'The Dirty Dozen'
Many of the healthiest foods we eat may not be as healthy as we think. An environmental group has come out with its "Dirty Dozen,” naming the most contaminated fruits and vegetables. Consumer Investigator Robin Taylor takes a look at what’s on it. Pesticides are meant to kill pests, but ...
Target 11: Earn perk reward points by shopping online
If you like shopping online, a new rewards program could save you even more money. You can earn points by simply browsing through your favorite online stores. Consumer Investigator Robin Taylor explains how it works. It's a new Web browser called Perk. All you have to do is download ...
Report: Costco has lowest generic prescription drug prices
Consumer Reports did a price comparison and found that Costco has the lowest prescription drug prices. Secret shoppers called more than 200 pharmacies throughout the United States, shopping for five popular generic drugs. Costco was the least expensive overall, and you don’t need to be a member to use the ...
Target 11 uncovers top 5 new complaints
Often it's a new twist on an old scheme, and the thieves can be very convincing, so I teamed up with the Better Business Bureau to highlight the Top 5 new schemes in Pittsburgh. We’re getting a lot of complaints about these schemes and want you to know about them, ...
Target 11 investigates: Lottery scheme preys on seniors
Con artists are calling assisted living centers and telling elderly residents they've won the lottery. The catch is that they have to wire money to collect their winnings. Target 11 Consumer Investigator Robin Taylor discovered it happened in Greensburg. If it weren't for some very alert staff members at Redstone ...
Target 11 investigates dangerous prescription drugs
The prescription drugs look real, but the FDA says many of them are not. They’re coming from illegal online pharmacies operating outside of the United States. Consumer investigator Robin Taylor discovered just how dangerous it can be to order drugs from them. It can be tempting to order prescription drugs ...
After-Christmas sales could boost weak holiday sales numbers
Some not so festive numbers were released today on holiday retail sales. According to MasterCard’s spending tracker sales were up just 0.7 percent this year. That's the weakest increase in four years. Analysts blame disrupting storms and economic uncertainty for lagging sales numbers. After-Christmas sales could boost those numbers. The ...
Target 11 checks charities -- What you should know before you donate
Donating to your favorite charity during the holidays is a wonderful thing, but not all organizations use your money wisely. Target 11 has identified several websites that can help you make good choices. One of the best tools I've found is Charity Navigator. The nonprofit organization uses in-depth criteria to ...
Target 11's online shopping guide
Cyber Monday may be over but the deals are still out there. Target 11 found some websites that help you navigate through all those savings. Consumer Reporter Robin Taylor put together this guide to getting the best bargains. If you're like me, your inbox is filled with offers from retailers ...
Cyber Monday shattering sales records
Cyber Monday is on pace to be the biggest one-day shopping spree ever. As of noon today, sales were up 24 percent over last year. Consumer Reporter Robin Taylor takes a look at what's trending. Smartphones and tablet computers are helping with the sales boom. While the bargains are out ...
Dogs in danger – A Target 11 investigation into puppy mills
A Target 11 investigation discovers puppy mills are still churning out dogs, even after a state crackdown. The operations are being hidden in barns and basements. Investigator Robin Taylor uncovers the dirty little secrets of this ugly business. For the breeders, it's all about the money. They don't care about ...
Giant Eagle will accept competitor’s coupons
We have some good news if you shop at Giant Eagle. The grocery store chain is now accepting competitor's coupons. Target 11's Robin Taylor takes a look at what the new policy means. Giant Eagle is facing stiff competition from other grocery stores and management thinks this is something that ...
Target 11 investigates septic company that didn’t finish the job
When Anna Koontz contacted Target 11, she'd been waiting for months for someone to landscape her front lawn, which was filled with craters after a septic company dug everything up and then left it a mess. I did a little digging and found out the septic company she hired had a ...
Target 11 investigates auction that left woman with $289
A Canonsburg woman hired an auctioneer to sell everything inside her home, but things didn’t go as planned, and that’s when her family contacted Target 11. Consumer Investigator Robin Taylor has this cautionary tale. The lesson: before you sign a contract, make sure you know what you're getting yourself into. ...
Dollar Bank introduces Personal Teller Machines
It's a cross between an ATM machine and an actual teller. You can get cash, make deposits, and get questions answered by a real person. Consumer Investigator Robin Taylor got a look at how the new technology works. They're called Personal Teller machines and they're available at Dollar Bank branches ...
Target 11 uncovers problems with online pet pharmacies
Pet medications are expensive, so frugal customers are turning to online pharmacies, but Target 11 has discovered potential problems that could put your pet’s life in danger. Consumer Investigator Robin Taylor uncovers the risks. You have to be careful. Some sites are reputable and some aren’t. And it’s those shady ...
Target 11 investigates recharging of old air conditioning systems
If your air conditioner is on the fritz, you're going to get a rude awakening. The cost of coolant has nearly tripled. Target 11 consumer investigator Robin Taylor looked into why and what you can do about it. The Environmental Protection Agency is phasing out a refrigerant that's bad for ...
Cars damaged during paving project
A repaving project on one city street is costing some drivers a lot of money. They contacted Target 11 after they say ruts in the road ruined their cars. In one case, a woman said the damage is so bad she can't even drive her car. Consumer Investigator Robin Taylor ...
Target 11 investigates retail theft rings
It looks like shoplifting, but it's a whole lot more. Police say organized retail theft is one of the fastest-growing crimes in the country. Target 11 Consumer Investigator Robin Taylor talked to local police and discovered stores aren't the only ones paying a price. The police chief in Center Township ...
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