PITTSBURGH — Some 76% of Pennsylvania small and midsize business owners made adaptations to their operations in response to Covid-19, according to PNC’s semi-annual survey, released on Monday.
While 62% made safety changes, almost one-third adopted work-from-home policies and 34% made product-related changes, either in the way they sell or deliver products and services or what they offer.
Almost three-quarters said their business has been impacted by Covid-19 rules or guidelines. About half operated with reduced capacity, 41% reduced hours of operations and 30% were closed at least part of the time since the pandemic began. Just 40% said their business is operating normally.
Some 47% reported a decrease in sales and 16% said the drop was by more than half.
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