PITTSBURGH - Travelers at Pittsburgh International Airport will soon be able to have customer service come to them.
Carlow University announced a partnership with the airport on Wednesday, as several of the school's graduates will take part in a pilot program that will provide specialized, on-demand customer support to passengers.
A group of recent graduates of Carlow will walk the terminals of the airport over the course of the one-year pilot program. Equipped with iPads, the agents will be able to provide real-time updates on airport operations, such as flight delays and cancelations, and help solve other problems.
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Pittsburgh Business Times