CHALFANT, Pa. - Residents in a local neighborhood are frustrated over the lack of communication and help during a recent water outage.
A broken pipe on Highland Avenue in Chalfant forced water to be shut off for the majority of four days last week.
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Neighbors tell Channel 11 they were given little information about how long the outage would last or if they would get water bottles or jugs from the Wilkinsburg-Penn Joint Water Authority.
Chalfont Council President Chad Hoover told Channel 11's Aaron Martin that it is the responsibility of the water authority to make sure these residents get water when there's an outage. He also said he plans to talk to the water authority to see why it took so long to get it in the first place.
The water authority did not respond to requests for comment from 11 Investigates.
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