Local woman says utility worker switched her services to their company without permission

PENN HILLS, Pa. — An elderly woman says a company switched her utility services over to their company without her permission.

Channel 11’s Michele Newell sat down with the 87-year-old woman from Penn Hills.

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Dora Rosenfeld said the utility worker was persistent in trying to get inside even after she said told him she wasn’t interested. She told Channel 11 that he took a picture of her bills because he “could lower her utility bill.”

That is when she became concerned.

“I said, ‘I’m not so sure I’m into all this.’ I said, ‘I want to talk to your supervisor,’” Rosenfeld said.

She told Channel 11 the worker showed her his vending license, but Rosenfeld said she continued to tell him she wasn’t interested in changing her utility service.

Days later, she received a phone call from that worker’s company saying all of her utilities were switched over to them.

Now, Rosenfeld is warning others not to fall for this scam. She said she also filed a complaint with the Public Utility Commission, and her utilities are in the process of putting her back onto the correct plan.

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