Parents in the Pittsburgh area are upset after their Toys R Us orders were canceled because of a website glitch.
The toys were purchased with coupon codes that either should not have have been made public, or were flat-out frauds.
A Washington County mother claims the company still hasn't given her her money back.
Parents upset after Toys R Us orders cancelled because of website glitch. Local mom says company hasn't given her $$ back! #WPXI pic.twitter.com/uL514ZL2t0
— Courtney Brennan (@CourtBrennanTV) November 22, 2017
When she called Toys R Us she says she was told the "codes" she entered were fraudulent.
"What I was saying was it wasn't fair. They honored some of them but as some point they were like there's so many. No, we're not going to honor all of them. I don't know if i believe they were fraudulent codes either."
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The mother admitted she knew the company didn't intentionally publish those codes, but she figured she'd try her luck with them while they were active.
We're working to get a statement from Toys R Us on the issue.
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Cox Media Group