A homeowner in the Allentown section of Pittsburgh said he tried to notify the Pittsburgh Water and Sewer Authority before a water line ultimately broke and flooded his home.
Fred Casto suspected a leak earlier this week after he noticed low water pressure in his home. Casto said he called the city and someone came to check the leak, but the main line still broke and caused serious damage.
"Somebody came yesterday twice and they did nothing. Middle of the night, four or five o'clock in the morning, all the walls fell down and we have mud everywhere,” Casto said.
A spokesman for the PWSA said they were dealing with several breaks at the same time, but a crew was on site for most of the day trying to fix the problem.
Casto said it wasn’t quick enough, now his family has to sleep somewhere else.
“I've got a mess (they PWSA) needs to clean up. I'm tired of cleaning up their mess up here,” Casto said. "I guess we've got to go somewhere. We'll figure it out from here. I guess that's what you've got to keep doing, get up every morning and figure it out and just keep going."
The PWSA told Channel 11 they have no logs of Casto calling about the leak. Officials with the PWSA said if Casto's call went to the city of Pittsburgh, then that would account for the delay.