ROCHESTER, Pa. — A Beaver County nursing home is under scrutiny after allegations of poor living conditions were posted online.
“It’s so bad, I don’t know where to take my heart at this point,” said Erin Gagric.
Gagric was looking for a rehab center for her mother-in-law after an accident.
She went to tour Rochester Manor and Villa since it’s close to home.
“Immediately walking in, the AC was broken. Just walking through the second floor, the conditions were filthy,” she told Channel 11’s Andrew Havranek.
Channel 11 noticed Friday there is a portable air conditioning unit outside of the facility, with hoses blowing air into two windows.
Gagric took her concerns to social media, and people started reaching out, sending her photos of the living conditions at Rochester Manor.
One photo shows apparent mold in a shower. Another photo shows what Gagric said is a rat in a bag. One picture shows rat droppings in the corner of a bathroom, and another photo shows a portable bath with water apparently leaking from the bottom onto the floor.
“It’s the health concerns,” Gagric said.
One man who lives at Rochester Manor spoke with Channel 11’s Andrew Havranek over the phone about how residents are treated.
“Rudeness. I have also got bedbugs all over me,” he said. “There’s a lot of intimidation tactics, like if you need change, if you need something from the counter, it’ll shame you. It’s a really sad environment.”
Another person said an employee smacked her wrist after an accident.
“You never, ever hit someone!” she said.
Havranek called the Director of Nursing at Rochester Manor and Villa. She picked up the phone, but when Havranek identified himself as a Channel 11 reporter, the director hung up without comment.
Channel 11 called again and spoke with an employee who said they were told not to comment.
We also tried other numbers for the owner and the Regional Director of Business Development, but no one answered.
“I don’t want to see anybody get fines, lose their job, go to prison,” Gagric said. “That’s not what this is about; this is about fixing the problem.”
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