Pennsylvania Attorney General Dave Sunday issued a warning Friday about a phishing scam targeting users of MyChart, an online patient portal widely used by hospitals and health care providers.
Scammers are sending fake emails and text messages offering patients a chance to claim a reward called a “MyChart Medicare Kit.”
State officials emphasized that no such program or reward exists and the messages are fraudulent attempts to trick recipients into revealing personal information, account passwords and verification codes.
“Scammers are always looking for new ways to obtain as much of your personal information as possible,” Sunday said. “Stay on the lookout for this new scam tactic and contact your medical office if you’re not sure how to access the MyChart website assigned to your providers.”
The Attorney General’s Office advised patients to remain skeptical of unsolicited free offers and avoid opening attachments or clicking links in suspicious messages.
Recipients should not click “unsubscribe” links inside fraudulent emails because those links may also be malicious.
Additionally, consumers should never provide passwords or verification codes by phone, text or email, nor should they follow prompts instructing them to move to a computer to verify or unlock an account.
State officials reminded patients to only access patient portals through the official MyChart website or mobile application provided directly by their medical team.
Consumers who have questions or believe they have been targeted by the scam can file a complaint with the Bureau of Consumer Protection online, by emailing scams@attorneygeneral.gov or by calling 1-800-441-2555.
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