PITTSBURGH — It’s been nearly a month since the Pittsburgh Pirates were supposed to kick off their 2020 season at PNC Park, but so far no games have been played because of COVID-19.
During this time, many fans have been left in the lurch when it comes to season or individual game tickets.
Wednesday, however, the Pirates president Travis Williams announced that they are offering ticket owners the option to retain their tickets and use them for a future game, or get a refund.
Also in the letter, Williams acknowledged that games scheduled for the month of May are “unlikely to take place as planned.”
Below are details about retaining or getting a refund for your Pirates tickets:
Retain:
- Season Ticket Holders who wish to retain the value of all April and May games as credit in their account to be used for any future games in 2020 or 2021, will receive a 15% bonus ticket credit to be use towards tickets for any future games in 2020 or 2021. In addition, they will receive a complimentary seat upgrade for a game of their choice in 2020 or 2021, which will apply to all seats in their season ticket plan.
- Individual game ticket buyers who would like to retain the value of tickets purchased for April and May games as credit in their account to be used for any future games in 2020 or 2021, will receive a 10% bonus credit to easily be use towards tickets for any future games in 2020 or 2021.
Refund:
- All ticket buyers that would like to receive a full refund for the April and May games, can contact their Season Ticket Holder representative directly, call 1-800-289-2827 (1-800-BUY-BUCS) or send an email to ticketservices@pirates.com