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911 dispatchers share emotional stories about Tree of Life synagogue attack

PITTSBURGH — They were the first ones to get the calls that there was an active shooter inside the Tree of Life synagogue -- the 911 dispatchers.

Channel 11 talked with the men and women who stayed on the phones with the people who were hiding inside the synagogue, including Rabbi Jeffery Myers.

"At the time that I talked to him he was fearful and I wanted to reassure him that he wasn’t alone because I was there and I felt with him,” 911 call taker Michele Kalinsky said.

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They dispatched the police officers to that scene and had to hear the radio calls that four officers had been shot.

"The officers arrived on scene and within a few moments started yelling out that there was an officer that was shot. Probably the worst nightmare come true for a dispatcher to hear that. Heard that four times that day," dispatcher Michael Steinmiller said.

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