Some parents are reporting that they have not yet received the September Child Tax Credit payment as they had expected.
Now the IRS is looking into why the payment is delayed.
The federal agency said the payments were paid on Sept. 15 to 35 million families.
Some were direct deposit payments while others were sent in the mail.
The program pays parents of children under the age of 6 up to $300 per child depending on eligibility. For parents of children between the ages of 6 and 17, the payment is up to $250 per child.
The IRS told CBS News it is “aware of instances where some individuals have not yet received their September payments, although they received payments in July and August.”
It told CNBC there were no widespread issues.
Some taxpayers said they were told they will get their money within five days or won’t get a payment this month, instead, they’ll receive a larger amount over the next three months, CNBC reported. Some were told the credit will appear on their tax returns next year.
The IRS said a technical issue in August that changed payments from direct deposits to check payments affected about 15% of recipients.
Paper checks take longer because they depend on the post office to deliver them.
Three more payments remain under the American Rescue Plan that doles out half of the Child Tax Credit through six, monthly checks early to help low-income tax payers.
Some lawmakers are trying to get the program extended through 2025 or to even make it permanent.
September’s payments come to about $15 billion, the Detroit Free Press reported.
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