Drunk cleaning lady trashes house, passes out on floor

NEW YORK, NY — A New York woman wants answers after she says a cleaning service worker damaged her apartment, raided her liquor cabinet and passed out on her floor. But the cleaning service says the worker was not employed by them.

It's the last thing Genevieve Snow expected to find on her kitchen floor after she hired a cleaning service to tidy up her Williamsburg apartment. The cleaning worker had passed out on the floor, drunk, and Snow's apartment was left in shambles.

"Her feet was sticking out when my roommate came in," Snow told WPIX. "I thought someone was dead. I didn't know it was the cleaning lady at first. Because the apartment door was open, it could've been anyone."

Her roommate, who discovered the worker and snapped the now-infamous photo, called 911.

TRENDING NOW:

• 2 charged in unprovoked attack on family outside gas station
• Man critically wounded after shooting in Brighton Heights
• Residents pack meeting with township to address massive landslide in neighborhood
• VIDEO: 20 dead in New York limo crash, state police say
• DOWNLOAD the Channel 11 News app for breaking news alerts

They quickly realized that the workers hired through Joanna's Cleaning Service in Brooklyn did everything but clean. Instead, they raided the liquor cabinet and caused more than $400 worth of damage, even helping themselves to ice cream.

"My spice rack was smashed. The whole kitchen was a mess," said Snow.

Responding officers did not file a report, noting no crime was committed since Snow allowed them to enter.

Willing to put the whole episode behind her, all the 29-year-old wanted was to be reimbursed but instead, just got a run-around from the service's point of contact. "She sent me a page-long sob story about how this woman's teenage daughter was pregnant and her husband just left her. I mean, I feel for her but that doesn't give anyone the right to mess up my home."

After posting about the incident on Facebook and leaving a scathing review on the cleaner's Yelp page, the story got even more bizarre. "So another Joanna called me from the number that's listed at the Joanna's Cleaning website and said that I've been in touch with another Joanna and this was all a big misunderstanding."

Exchanges between Snow and this Joanna claimed that the worker who took the cleaning job was a disgruntled ex-employee who had launched her own cleaning service five years ago by the same name, which may mean Snow was duped.

The owner of the cleaning service told WPIX that she is seeking legal advice because this confusion has now led her business to take a financial hit.

CNN/WPIX