If your flight gets canceled, how do you get your money back?

If your flight gets canceled, how do you get your money back?

Airlines are changing and canceling flights by the thousands now that people have been asked to stay home and avoid traveling.

Some of you may have had trips planned that are now canceled and you may be wondering how you can get your money back.

We admit, it can be a bit confusing.

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If an airline cancels your flight in the United States, you will be eligible for a full refund, no question. That’s from the U.S. Department of Transportation.

Most airlines are suspending change and cancel fees, at least for now, but every airline has a slightly different policy.

We’ve listed many of them below.

AIRLINE CANCELATION POLICIES

JET BLUE: You can cancel your flight and get a travel credit under these circumstances:

  • If your travel date is between March 10 to April 30, 2020, regardless of the ticket purchase date.
  • If your travel is before June 1, 2020 and the ticket was purchased after February 27, 2020.
  • If your travel is before September 8, 2020, and you booked between March 6th and 31st, 2020.

AMERICAN AIRLINES: You can cancel your flight and get a travel credit under these circumstances:

  • Bought your ticket on or before March 1, 2020.
  • Are scheduled to travel March 1 - April 30, 2020.
  • Can travel March 1 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.
  • Keep in mind, you may owe any difference in ticket price when you re-book your trip.
  • You’re allowed to make changes to your trip once. You can change it now, or cancel and re-book.
  • Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier.

DELTA: You can cancel your flight and get a travel credit under these circumstances:

  • Delta is broadly waiving change fees for travel impacted by coronavirus, including any flights in March or April 2020 and all tickets purchased in March 2020.
  • If you purchased a ticket in March, you can adjust your travel as many times as you’d like without a change fee for an entire year from the date you purchased it.

UNITED: You can cancel your flight and get a travel credit under these circumstances:

  • All change fees waived for tickets issued on or before March 2, 2020 for original travel dates between March 9, 2020 - April 30, 2020.
  • New tickets must be reissued on/before December 31, 2020 or 12 months from original ticket date, whichever is earlier.
  • Re-booked travel must commence within 12 months from the original ticket issue date.
  • If frequent flier miles used to buy ticket, still must pay up to $125 redeposit fee.
  • Same policy as always.
  • You can re-book any flight with no fee for up to a year from the booking date.
  • Make sure to keep your reservation number, because you will need that to access the funds later when you re-book.

SPIRIT: Offering a one-time free change or cancellation on flights

  • No specific dates listed for change or cancellation.
  • Travel credit for price of ticket, good for 6 months.
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