Many H&R Block customers have been raising concerns after the “Get My Payment” tool on the IRS website shows that their stimulus payment was deposited into a bank account they don’t recognize.
According to the company, H&R Block customers who used the Refund Transfer option for their 2019 income tax returns could see the stimulus payment sent to a temporary account, one with an account number the customer does not recognize.
The company says it has addressed the problem and the check will be directed to the method of payment the customer chose.
H&R Block sent out a series of tweets explaining the situation:
“H&R Block understands stimulus checks are vitally important for millions of Americans. The IRS determines where second stimulus payments were sent, and in some cases, money was sent to a different account than the first stimulus payment last spring.”
“We processed millions of stimulus payments to customers’ bank accounts and onto our Emerald Prepaid Mastercard® yesterday, and all direct deposits are on their way.”
“If the IRS Get My Payment website displays an account number a customer doesn’t recognize, H&R Block is ready to help with additional information at 800-HRBLOCK and 1-866-353-1266 for Emerald Card.”
H&R Block understands stimulus checks are vitally important for millions of Americans. The IRS determines where second stimulus payments were sent, and in some cases, money was sent to a different account than the first stimulus payment last spring. pic.twitter.com/sViPd8GHMz— H&R Block (@HRBlock) January 5, 2021
If you are wondering what you have to do to get your check, you do not have to take any action to get the second payment, the IRS said.
“Payments are automatic for eligible taxpayers who filed a 2019 tax return, those who receive Social Security retirement, survivor or disability benefits (SSDI), Railroad Retirement benefits as well as Supplemental Security Income (SSI) and Veterans Affairs beneficiaries who didn’t file a tax return,” according to the IRS.
Those eligible will receive a payment of up to $600 for singles and up to $1,200 for married couples, plus $600 for each qualifying child under age 17 in the household.
Related >>> Stimulus check update: If you have not gotten your check yet, here is how you can track it
Generally, if you have adjusted gross income for 2019 up to $75,000 for individuals, up to $112,500 for head of household filers, and up to $150,000 for married couples filing joint returns, you will receive the full second payment amount.
For filers with income above those amounts, the payment is reduced.
Cox Media Group