A Missouri man is suing Bass Pro Shops, saying the outdoor sporting goods store refused to honor a lifetime warranty on a pair of socks.
The class-action lawsuit, filed by Kent Slaughter on July 8 in U.S. District Court in the Western District of Missouri, claims that the retailer misrepresented that “Redhead Lifetime Guarantee All-Purpose Wool Socks,” has a lifetime guarantee, according to the Springfield News-Leader.
According to the suit, Slaughter purchased 12 of the socks from Bass Pro between 2014 and 2021 with the expectation that the socks would be replaced if needed under the lifetime warranty. He said the warranty was a major factor in his decision to purchase those socks.
The lawsuit goes on to say that while Bass Pro replaced the socks with a free replacement each time the socks wore out, beginning in 2021 the store began to replace the socks with a new, different sock that comes with only a 60-day warranty.
Slaughter claims in the suit that Bass Pro has added a stripe design to the 60-day socks so that employees know that no warranty will be honored for those socks beyond the 60-day warranty period.
Slaughter’s suit also says the company advertised the Redhead Lifetime Guarantee All-Purpose Wool Socks as “The last sock you’ll ever need to buy” with a “Lifetime guarantee — if they wear out, they get replaced!”
A Bass Pro representative told the News-Leader that the company does not comment on pending litigation.
The socks are still listed for sale on the Bass Pro Shops website with the promise that “If ever they wear out, just return them for a free replacement!”
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