PITTSBURGH — There’s no need to stand in line for your food at PPG Paints Arena when you can order from your seat and pick it up from a temperature-controlled food locker.
The home of the Pittsburgh Penguins is testing out the food lockers, a self-service concept that launched at the arena in late February.
Fans are able to order food and drinks from their seats off an exclusive menu. When the order is ready to be picked up, they get it from one of 24 dual-chamber, temperature-controlled food lockers located at the Ford Food Garage in Section 115.
Here’s how the process works:
- Using the Penguins app, fans will locate the Ford Food Garage tile and click to view the exclusive menu of food and beverage items.
- Once they’ve added items to their virtual cart and they’re ready to place an order, fans pay through the app and receive confirmation via SMS.
- When the order is ready, fans receive a text instructing them to retrieve their food. When they arrive, fans simply reply “here” via SMS, and the locker containing their order lights up and unlocks.
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