911 services restored across Pennsylvania; investigation into outages ongoing

UPDATE 7 A.M. 7/12

911 services across Pennsylvania have been restored.

On Friday afternoon, the Pennsylvania Emergency Management Agency reported intermittent issues with 911 systems across the state.

By midnight, all services had been restored.

Pennsylvania Emergency Management Agency says the investigation into what caused the intermittent outages is ongoing. The agency will provide an update as soon as possible.

The public is asked not to call 911 for testing purposes. Emergency management and county officials have tested that the system is operation.

A statewide 911 issue is affecting services across Pennsylvania.

The Pennsylvania Emergency Management Agency is reporting intermittent issues with 911 systems across the state.

Because of the issue, normal 911 calls may be disrupted.

If you have an emergency, you should still try to call 911 first. If you cannot get through, you should call your county 911 center directly. Here are the numbers for the 911 centers in Western Pennsylvania.

Here are local numbers to call:

• Allegheny County - (412) 473-3056
• Beaver County - (724) 775-0880
• Butler County - (724) 282-1221
• Westmoreland County - (724) 836-1551
• Washington County - (724) 229-4600
• Lawrence County - (724) 656-9300
• Fayette County - (724) 430-9111
• Armstrong County - (724) 548-5105
• Indiana County - (724) 349-1428
• Greene County - (724) 627-4911 or (724) 852-2911
• Mercer County - (724) 662-6110
• Somerset County - (814) 445-1525
• Venango County - (814) 676-4545
• Clarion County - (814) 226-7020
• Forest County - (814) 755-2995

Pennsylvania Emergency Management Agency officials in a press conference said the system issue, which was first reported in Delaware County, is being investigated.

Individuals should not experience delays when calling 911, officials said. The “intermittent and sporadic” issue causes some data from callers not to be transferred.

The public is told to follow instructions from their local 911 centers or public safety agencies.

No one should call 911 and then hang up to test if it is working. Officials say this would be considered a “hang-up call” and would lead to an investigation.

Governor Josh Shapiro said he has been briefed on the situation and that officials are “working to restore full service as quickly as possible.”

Check back for updates on this developing story.

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