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Pennsylvanians trying to file unemployment claims faced with system outages

HARRISBURG, Pa. — Outages for Pennsylvanians trying to file unemployment claims are expected to last until Monday night, according to the Pennsylvania Department of Labor and Industry.

The intermittent outages are due to “routine system maintenance” that began Saturday, limiting public access to both online and phone systems.

Because of the outages, the department said it plans to have additional staff working extended hours Tuesday to Thursday to help people affected by the downtime.

The weekend outage is the latest hurdle for people who file for unemployment compensation.

Earlier in February, the Department of Labor and Industry scrapped its customer service ticketing system.

Due to reported fraud, the department also had to begin offering free credit monitoring to anyone who filed a claim since June 2021.

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