PITTSBURGH - Are you having trouble with your Verizon cell phone? You aren't alone.
Channel 11 received a number of messages from people Friday who reported issues with their cell phone service.
We reached out to Verizon to find out what was behind the dropped calls.
A company spokesperson said a network update was pushed out Thursday evening and that caused some phones previously registered to the cell phone network to become de-registered.
- Florida murder suspect dead after police chase, shooting on I-70
- School bans homework in favor of family time
- Century III Mall going up for sheriff’s sale
- VIDEO: ‘Tell my mom that I love her if I die,’ teen pleads as van seat fatally crushes him
There are no outages, the spokesperson said.
If you're having trouble, Verizon said you need to turn off and restart your phone and that should re-register it within the network.
© 2019 Cox Media Group.