PITTBURGH — Verizon is experiencing a widespread outage.
According to Verizon’s status map, data, voice, text and wireless home internet are limited throughout the WPXI viewing area. The website says it’s a “known issue” and Verizon is working on a solution.
In an email to Channel 11, Verizon said fiber cuts in the region are preventing some wireless customers from connecting to the network. Engineers are working on solving the issue.
Verizon says restarting devices will not help, and instead will “complicate the situation.”
DownDetector shows that issues with Verizon service are being reported across the East Coast, into the southern United States and even in Seattle.
Channel 11 viewers report their phones going into SOS mode, along with other connectivity issues.
Verizon users can make calls over Wi-Fi, even without cell service. Click here to learn more.
Verizon’s statement to Channel 11 went on to apologize to customers for the inconvenience and thank them for their patience.
Download the FREE WPXI News app for breaking news alerts.
Follow Channel 11 News on Facebook and Twitter. | Watch WPXI NOW
©2026 Cox Media Group
/cloudfront-us-east-1.images.arcpublishing.com/cmg/XCUXZC2XYZHCRGNNGKFEX6U3LQ.png)
